Frequently Asked Questions

Please read our FAQ before sending us a message.

How long will delivery take?

UK 2nd Class: (2-4 days)

UK 1st Class: (1-2 days)

UK Next Day Tracked and Signed for: (1 day)

Europe: (5-7 days)

USA, Canada, Australia: (5-14 days)

Rest of the World: (5-14 days)

How secure is shopping in the Online Shop? Is my data protected?

Your shopping experience is secure and all your data is protected according to the latest version of GDPR. For more information please see our Privacy Policy.

What exactly happens after ordering?

After an order is completed on our website you will receive an email confimation immediately. Once your order has been shipped you will receive another email to confirm the order has been fulfilled and posted.

Do I receive an invoice for my order?

After an order is complete you will receive an email confirmation which will include an invoice. We do not post invoices! #savetheplanet

What is your Returns Policy?

If you are dissatisfied with your purchase please contact customer services on you will have 14 days from receipt of your product/s to obtain a full refund. All manufacturing faults are eligible for a full refund. For more information please refer to our Terms and Conditions

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